1.Purpose
This document sets out, in a single reference table, what information held within the National Vehicle Service Register is public, what is available only to the vehicle owner, and what is available only to the publishing workshop or NVSR administrators.
It complements the Privacy & Data Protection Policy (NVSR-GDPR-001) and the Record Integrity Standard.
2.Visibility matrix
| Information | Public | Owner only | Workshop only |
|---|---|---|---|
| Vehicle registration | ✓ | ✓ | ✓ |
| Vehicle make / model | ✓ | ✓ | ✓ |
| Service date | ✓ | ✓ | ✓ |
| Service certificate | ✓ (if shared) | ✓ | ✓ |
| Workshop name | ✓ | ✓ | ✓ |
| Recorded mileage | ✓ | ✓ | ✓ |
| Work completed / parts | ✓ | ✓ | ✓ |
| Owner name | — | ✓ | — |
| Owner address / contact | — | ✓ | — |
| Owner-uploaded documents | — | ✓ | — |
| Workshop insurance documents | — | — | ✓ |
| Identity documents | — | — | ✓ |
| Internal audit logs | — | — | Administrators only |
A dash (—) indicates that the information is not available at that visibility level. Sharing a certificate link is an owner-controlled action.
3.Boundaries
NVSR maintains a clear separation between public register content, owner-controlled information and workshop-restricted verification material. These boundaries are enforced by role-based access controls, database-level policies and audit logging.
4.Related documents
Privacy & Data Protection Policy (NVSR-GDPR-001); Record Integrity Standard (NVSR-RIS-001); Data Retention Policy (NVSR-DRP-001); Workshop Standards, Compliance & Enforcement Policy (NVSR-WSC-001).
- Reference
- NVSR-PRD-001
- Version
- 1.0
- Classification
- Public
- Review
- Annually or on material change